Lara was appointed as our Managing Director on 17 February 2020, leading the delivery of water, sewerage and recycled water services to 1.83 million people. Lara has extensive experience in the utility sector, focused on customer experience and innovation. Before joining us, Lara was the Global Head of Business Development and Industrial Products at Tesla Energy based in the USA and also led the Business Development and Industrial Products team for Tesla Australia. Previous roles include head of strategy for CitiPower PowerCor and the Australian Renewable Energy Agency (ARENA), Project Leader with the Boston Consulting Group and co-founding Billcap, an energy platform that helps customers and retailers manage their usage and bills.