The forum for sharing the best ideas in utility management. Working to an agenda set by members of the Leading Utilities of the World initiative it welcomes thought leaders from across the water industry.

Digital Futures White Paper

Insights from this session culminated in the publication of ‘Digital Futures: Creating a roadmap for utility performance’, a white paper offering crucial insight for utilities in the digital space, produced in partnership with Nokia.
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Meeting Information

Date & Time (BST)
26th August 2020, 08:00 - 09:30

Digital Futures Symposium: Data Accessibility

Part of the Digital Futures Symposium meeting series

Digital solutions have been key to many utilities’ ability to weather the immediate crisis of COVID-19 by enabling real-time remote monitoring and control of plants and networks, and by safeguarding continuity of service, staff safety and customer satisfaction. These solutions will also be key to water utilities’ future successes and ability to build resiliency, with advanced digital solutions and data-driven decision increasingly coming into play. 

There is a new wave of promising digital innovations on the horizon, but many of these solutions will require a level of digital maturity utilities have yet to realise or achieve that will necessitate collaboration with digital solution providers to help bridge the gap. 

In this session early adopters walked through the building blocks of their digital strategies towards advanced data analytics, shared insights into the corporate change management strategies which have supported their digital journeys, and demonstrated the lessons learned and best path forward for a new cohort of utilities. 

View highlight videos from this meeting.

Main Strand

Utility Performance

Meeting Recording

Strand Partner



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